Support

Store Policy

Customer Care

We at Sewfast make quality items that our customers love. Where possible we use ethically sourced Australian materials and we are dedicated to limiting the terrible fast fashion industry, through our handmade products and by saving your preloved items with alterations and repairing. We are sure you will love our products too, however if there is ever an issue we are committed to finding a solution and/or replacing your items free of charge. Please reach out, by contacting us at kathpennington6@gmail.com. 

Privacy & Safety

We know your privacy is paramount and we take it very seriously. Your payment details go through a third-party provider (PayPal) ensuring that payments are verified and details are kept safely by them. Additionally, any names and personal information are stored in a safe data base. There will be a confirmation email sent to you, after your purchase is completed. Further to your confirmation email, you will get a second email with a tracking number to confirm postage. 

Payment Methods

- Credit / Debit Cards
- PayPal

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